Why this role is interesting

Sales becomes harder to manage as a business expands across brands, products, channels, and locations.

A strong sales operation function can make growth more measurable, repeatable, and operationally disciplined, while helping teams understand what is actually driving business performance.

Why this company is worth watching

Sagala is a multi-brand Indonesian F&B company headquartered in Dago, Bandung.

It builds brands around Indonesian eating behaviors, with a portfolio including Mang Katsu, Ayam Bang Dava, Spicy Si Paman, and other concepts.

The company describes itself as bootstrapped and profitable and highlights an operating culture centered around ownership, rapid execution, and continuous optimization.

Role description

Sagala is looking for a Sales Operation Manager to strengthen the operating engine behind its commercial performance.

The role connects sales targets with day-to-day execution, helping teams understand performance, improve processes, and build a more repeatable way of growing revenue across Sagala’s portfolio.

This is a cross-functional role that sits between commercial goals, data, systems, and operations.

What you'll work on

Monitor and analyze sales performance across brands and channels
Build processes and routines that improve commercial execution
Identify performance gaps and opportunities for improvement
Support sales planning, forecasting, and reporting
Improve visibility into commercial performance and key drivers
Work closely with sales, operations, and other business teams
Turn sales targets into measurable operating actions
Help standardize and improve sales processes as the business scales

Qualifications

Relevant experience in sales operations, commercial operations, business operations, or related roles
Strong analytical and problem-solving skills
Comfortable working with performance data and operational processes
Able to coordinate across multiple stakeholders and teams
Strong ownership and ability to move from analysis into execution
Good communication and project management skills
Comfortable working in a fast-moving environment

Nice to Have

Experience in F&B, consumer, retail, or multi-location businesses
Exposure to commercial planning or sales analytics
Experience improving sales processes and reporting systems

Operator fit

Someone who enjoys sitting between strategy, numbers, and execution.
You like figuring out why performance is moving, where processes are breaking, and what needs to change operationally to make commercial growth more consistent.

How to Apply

Send your updated CV to:

career@eatsagala.id

CC: shafa.hanindita@eatsagala.id

Email subject:

Sales Operation Manager - Your Name

Or apply through the Neverlater Job Board.

Sales Operation Manager